i-SAFE Inc.

6189 El Camino Real
Suite #201
Carlsbad, CA 92009

Phone: 760.603.7911
Fax: 760.603.8382

Contact Us

i-SAFE Knowledge Base

Click on a question to see the answer. To finish, click 'Yes' if it has answered your question, or click the question again to close the answer.

How do I register for an event?

I forgot my password. Can you send it to me?

How do I create an account?

How do I update my personal information or edit my event's details?

It won't allow me to change my event details from my “My Info” Page. How do I make these changes?

How do I Submit an Implementation Plan?

I was told to register for event #55555 within 10 days after a training session. I do not see where to register on this site.

It has been more than ten days since my training. How can I register and get credit for my training?

There is an invite-only event on your calendar. Is there anyway I can contact the person conducting it so I can be invited?

I have completed the Personal Safety module but I cannot submit an implementation plan for Intellectual Property or for the Professional Development Program PowerPoint. What did I do wrong?

Do I have to submit an IP thru the i-LEARN site or can I submit it thru the regular IP site?

I submitted my CLI IP from within the i-Learn Online domain but did not get mailed materials! How can I get the Cyber Bullying DVD or the Webcast DVD?

How do I find my school ID number?

My school is on a rotation schedule and will implement the i-SAFE program through our computer lab so all of our students can go through i-SAFE instruction. Your system allows me to complete an IP for only 6 months. How do I submit my IP?

How long does it take to register my school in your system? I completed the form and have not yet received a response.

I want the curriculum but I am not a teacher (I am a District Administrator / Regional Representative).

I attended a training last year and now I am ready to implement but it says I am not certified. I attended a training but did not register online for it. How can I get credit for my training so I can obtain materials?

How often are your curriculum and webcasts updated?

Why won't my PDP DVD play on my PC?

Is there any way I can make the picture bigger when streaming the webcasts into my classroom?

I was watching a chapter in i-LEARN and the video stopped before giving me credit. What should I do?

I forgot my password. Can you send it to me?

When I try to login to your web site I get error messages stating that my browser is not accepting cookies. What should I do?

I do not wish to receive any update e-mails from i-SAFE. How can I unsubscribe from your mailing list?

I am creating an Implementation Plan, but when I select “Classroom Instruction” my school is not listed. How can I have my school added so that I can continue with my Plan?

I scheduled an event, but I need to cancel it. How can I go about doing this?

I registered to attend an event, but now I cannot. How can I unregister?

I submitted my Classroom Instruction and I was on a page that allowed me to download the materials. How can I get back to that page?

I can visit http://www.isafe.org, but whenever I try to login, I get a ‘Page Cannot Be Displayed' error. Is there something wrong with your site?

What are the minimum system requirements for the Virtual Training Academy (VTA)?

What do I need to do to connect to the Virtual Training Academy?

How can I set my connection speed in a VTA Session?

How do I register for a VTA event?

If I attend a Virtual Training session, will I be certified?

Is the Virtual Training content the same as live facilitated events conducted at schools or other facilities?

When I try to watch a video, I keep getting a "Connection Failed" while it's trying to connect to the media. Is there something wrong?